Simply use the software, eSoftTools Outlook Recovery Software, to fix the error "Microsoft Outlook Inbox Repair Tool Not Responding." This software is the superior to Inbox Repair Tool in that it can simply repair and convert corrupt PST files into new PST files in a few simple steps. Using this Outlook Recovery Tool, the procedure of restoring PST files is simple. All users get access to the trial version. Users can recover and export up to 25 items from each folder from a PST file to each convertible format for free in the trial edition.
For more information:- Fix the error Microsoft Outlook Inbox Repair Tool Not Responding
Steps to Fix Inbox Repair Tool Not Responding Issue
Following are the steps that you can follow to troubleshoot the Inbox Repair Tool not responding problem and fix it. In case these steps don’t help fix the issue, download and install Stellar Repair for Outlook software on your system.
After download, you can scan and repair your PST file even if it’s severely corrupt, encrypted or larger than 2 GB. The software can repair PST of any file size and help you restore mailbox when the Inbox Repair tool fails. You can also save the repaired PST data in other file formats such as HTML, PDF, RTF, EML, and MSG.
Step 1: Locate and Run Correct SCANPST.EXE (Inbox Repair Tool)
In Outlook 2016 & 2019
C:\Program Files (x86)\Microsoft Office\Office19\
C:\Program Files\Microsoft Office\Office19\
C:\Program Files (x86)\Microsoft Office\Office16\
C:\Program Files\Microsoft Office\Office16\
In Outlook 2013
C:\Program Files (x86)\Microsoft Office\Office15\
C:\Program Files\Microsoft Office\Office15\
C:\Program Files\Microsoft Office\root\office15\
In Outlook 2010
C:\Program Files\Microsoft Office\Office14\
C:\Program Files (x86)\Microsoft Office\Office14\
C:\Program Files\Microsoft Office\Office14\
In Outlook 2007
32-bit Windows: C:\Program Files\Microsoft Office\Office12\
64-bit Windows: C:\Program Files (x86)\Microsoft Office\Office12\
Once you have located the SCANPST.EXE, double-click on it to launch the tool.
Step 2: Verify PST File Size
Now browse the PST file location and check the PST file size. You can right-click on the PST file and choose ‘Properties’ to check the file size.
If the PST file is larger than 2 GB, Inbox Repair Tool can’t help. If you try, it will stop responding and crash. To fix large PST file, as mentioned earlier, install Stellar Repair for Outlook software.
Step 3: Close MS Outlook and Other Programs
To avoid Inbox Repair Tool freeze problem, close all running programs, especially one that access your PST file such as MS Outlook. Then run the Inbox Repair Tool to repair the damaged PST file.
If you still face the same problem, sign out and then sign in. This will close all running programs and then you can use the tool without any issue.
Step 4: Ensure Drive Health Status & Read/Write Permissions
Download and install CrystalDiskInfo and check the health and SMART status of your drive where the PST file is stored. If you see health status Bad or significant increase in the number of bad sectors (Reallocated Sectors Count), there’s a severe problem with your drive and it needs replacement. And that could be a reason why PST is corrupt or Inbox Repair Tool is not responding.
To fix this, copy the PST to an external healthy storage media and use another system to repair the PST by using SCANPST.EXE.
If everything is good, check the read/write permissions. For this,
Right-click on PST file and choose Properties
Enable Read/Write permission, if not enabled already
Step 5: Repair or Re-install MS Outlook
Finally, you can try repairing or reinstalling the MS Outlook. Follow these steps,
In Outlook 2019/2016/2013/2010,
Open the Control Panel and click on Programs> Programs and Features
Locate the Microsoft Office 2019/2016/2013/2010 installation in the list and click on it to highlight
Then click on Change
Select Repair, click Continue and then follow the prompts to repair the Outlook installation
Then locate the SCANPST.EXE file and launch it. Try to repair the PST file. If it still hangs and stops responding, re-install MS Office and then retry.
Greeting,
Rachel Gomez