If your Verizon email is not working because your email program does not support the latest features, you can use the web browser version of your email program in order to test your email program. In the web browser, you will be able to view your email messages. If these messages are successfully shown in the web browser, they will also work in the email program. You should make sure that your web browser has the latest anti-virus software and anti-spyware programs, because some errors in email programs can lead to more serious problems.
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