Along with tons of products and services to make work-life easier, Microsoft realized that it is important to create a digital employee experience that would ultimately lead to a better customer experience. For instance, office.com/setup is for consumers, and Viva insights, connections, etc. are for employees.
In this very tech-savvy world, where Microsoft has spread its arms to serve the entire world, managing the workforce is very tricky. That is why they came up with an employee-centric software platform- Microsoft Viva.